We are sorry that you have a problem with your new pole. Below are some solutions to resolve some common problems. Please make sure to notify the carrier at the time of delivery if you see any signs of damage and notify us immediately if you are missing any parts. Quick notification is important for prompt resolution.
Field Correction Pole Finish
Pole Hardware Replacement Policy
Field Paint Over Galvanized
Aluminum Pole Replacement Hand Hole Covers
Steel Pole Replacement Hand Hole Covers
Field Drilling Modifications AERIS, OMERO, ALX
How to Resolve Incorrect Settings of Anchor Bolts
Special Fatigue Addendum
Lithonia Lighting Terms & Conditions of Sale